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Technical Application Specialist - Glazing in Beachwood Campus at Tremco Incorporated

Date Posted: 1/27/2019

Job Snapshot

Job Description


Tremco's Commercial Sealants and Waterproofing (CS&W) division is currently searching for a Glazing Technical Application Specialist in the Beachwood, OH area. The Glazing Technical Application Specialist ensures proper application of CS&W products in accordance with company and industry guidelines by providing on-site application and problem resolution assistance.


  • Assure product performance through proper use and field applications.
  • Provide Technical Service support for designated Sealant product lines.
  • Provide written and verbal technical support and product recommendations to the Sales force and customers.
  • Participate in sales training and services programs, train contractors on jobs, and present product application presentations.
  • Observe job sites with customers and field Sales Representatives to make product and installation recommendations and assist with problem solving.
  • Provide field services on problems at job sites or manufacturing facilities.
  • Assist with field trials on new product usage, competitive product comparisons, web-site navigation, product specifications, repairs, problems, environmental regulations, construction, and technical questions.
  • Provide answers to inquiries on product usage, competitive product comparisons, web-site navigation,product specifications, repairs, problems, environmental regulations, construction, and technical questions.
  • Receive and respond to questions from distributors, contractors, architects, building owners, customers, Sales force, A&E group and in-house Tremco employees.
  • Write letters of installation instructions, job parameters, and competitive product comparisons along with detailed drawings to help make the sale.
  • Perform in-house/analytical lab testing to confirm compatibility of Tremco products on specified jobs, for new areas of application, new products and competitive product analysis.
  • Prepare computer Computer Aided Design (CAD) drawings for product installation.
  • Receive formal product complaints and coordinate evaluation of the complaint with Sales and Quality Assurance (QA) departments.
  • Assist with the development and review of sales product literature, application instructions, and maintain/update field training manuals.
  • Write technical bulletins on updated product/technical information for Sales force.
  • Provide technical assistance for sales presentations as requested for a specific job or for Sales symposiums.
  • Maintain product certification letters required in job submittal packages.
  • Review job submittals for Tremco product usage.
  • Write reports on job visits, lab testing, and field trials.
  • Perform plural component pump start up with customers and maintenance when required.
  • Review Structural Glazing Shop drawings and provide Tremco recommendations based on the review.


Bachelor's degree in Science, Engineering, Construction or similar field preferred.


One to two years of Technical Service, Construction, Customer Service or similar experience


  • Experience with Auto CAD, Word and Excel
  • Ability to manage multiple priorities
  • Effective team player
  • Self-motivated
  • Excellent written and verbal communication skills 
  • Ability to travel up to 50% domestically and internationally
  • Mechanical aptitude

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.